NoBo Riverside Coffee Program

The Learning Lab supports the quality and consistency of Higher Grounds Coffee, and maintains Higher Grounds' brand reputation and service standards, at the coffee bar at NoBo Morningside, a cafe within Commongrounds Cooperative in Traverse City, by: 

1) setting standards and protocols for Higher Grounds coffee service and training staff accordingly; 

2) providing checks and oversight on product quality and service; and 

3) providing regular educational opportunities focused on specialty beverages for baristas and other staff.

As part of managing coffee quality at NoBo Morningside, the Lab Director also occasionally works shifts behind the coffee bar alongside baristas, to provide support and mentoring in the realm of specialty coffee.